Privacy Policy

Additius Santa Maria, S.L. — NIF B65866212. Address: Fàbrica Maresma, 2 – PI Santa Maria Park, 08460 Santa Maria de Palautordera, Barcelona (Espanya). Contact email: info@additius.com.

Additius Santa Maria, S.L. processes personal data in accordance with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD).

Client area: email, name and company, facilities for account registration, as well as documentation and orders associated with the commercial relationship.

Inquiries and contact: the data you provide when communicating with us via email.

Virtual assistant: the content of your inquiries and a random session identifier (without personal data) to limit its use. Inquiries are processed on our own servers with local artificial intelligence; they are not transferred to third-party AI providers.

Technical cookies: see the Cookie Policy.

To manage access to the client area and facilitate documentation and orders; to attend to inquiries; to offer the virtual assistant service; and to ensure the security of the website.

The execution of the contractual or commercial relationship (art. 6.1.b RGPD); the legitimate interest in attending to inquiries and maintaining site security (art. 6.1.f); and, where applicable, your consent (art. 6.1.a).

Data is retained for as long as the commercial relationship is maintained and, thereafter, for the legally required periods. Inquiries are retained for the time necessary to address them.

No data is transferred to third parties, except where required by legal obligation. The website and data are hosted on our own servers located in the European Union; no international data transfers are made.

You may exercise the rights of access, rectification, erasure, opposition, restriction of processing, and portability by sending a request to info@additius.com, indicating the right you wish to exercise.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Additius Santa Maria, S.L. applies appropriate technical and organizational measures to protect personal data, such as encryption of communications and access control.

The website and services are addressed to professionals and not to minors.

This policy may be updated; the current version is always the one published on this website.